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Privacy Policy

Local Roots values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book appointments, or interact with us online.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing information, and appointment details when you book a service.

  • Non-Personal Information: Browser type, device information, and website usage data collected automatically through cookies or analytics tools.

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments.

  • Process payments for services.

  • Send confirmations, reminders, and updates about your appointments.

  • Improve our website, services, and customer experience.

  • Send occasional promotions or newsletters (you can opt out anytime).

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

  • With service providers who assist with booking, payment processing, or email communication.

  • When required by law or to protect our rights, safety, or property.

Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

Data Security

We use reasonable security measures to protect your information. However, no method of online transmission or storage is 100% secure.

Your Rights

If you are a resident of New York or other applicable jurisdictions, you may:

  • Request access to the personal information we have about you.

  • Ask us to update or delete your information.

  • Opt out of marketing emails at any time.

Children’s Privacy

Our services are intended for individuals 13 years and older. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

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